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3 cards from this section. Quick, good the night before a test.
What does an empathy map help us to understand?
Think about the user's experience.
Define a user persona.
Consider who your target user might be.
What is the purpose of an empathy map?
Think about user-centric design.
True or False: A user persona can be based on real data and insights.
Remember how we create personas.
Imagine you are designing a backpack for Noah. Based on your insights from the empathy map, describe how you would approach designing it.
Think about Noah's needs around safety and accessibility.
How would you validate the insights gathered during the empathy mapping workshop before moving to the Define stage?
Consider the importance of real-user feedback.
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