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2 cards from this section. Quick, good the night before a test.
What is empathy mapping?
Think about how we represent what users feel and think.
Define ‘HMW’ questions.
It's a way to frame a problem collaboratively.
What key activity takes place during the debriefing process?
Think about what happens after the workshop.
True or False: Common themes discovered in empathy mapping can guide future project stages.
Consider the role of themes in the design process.
Assume the themes from your empathy mapping challenge your initial design concept. How would you pivot your design approach based on this feedback?
Think about aligning design with user experiences.
If you are tasked with presenting findings from empathy mapping, how would you structure your presentation to effectively convey the insights?
Consider clarity and user involvement in your presentation flow.
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