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4 cards from this section. Quick, good the night before a test.
What is the purpose of the 'Silent Note Capture' step?
Consider what we are trying to achieve in that phase.
Name one aspect that we capture about the persona in the 'Says' quadrant.
Think about how the persona communicates.
What does the 'Framing' step primarily focus on?
Think about the main goal of this step in the workshop.
True or False: The 'Insight Statement' summarizes a key need of the persona.
Recall what we said about its importance.
Given a persona facing anxiety in public speaking, create a complete empathy map including insights in each quadrant and a strong insight statement.
Remember to address each area of the empathy map clearly.
Evaluate how changing the persona would affect the grouping of insights. Discuss how it might change the insight statement.
Reflect on how user characteristics influence their needs.
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