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2 cards from this section. Quick, good the night before a test.
Define a usability survey and mention one of its key components.
Think about the type of questions it asks.
What are the main metrics recorded during a task observation?
Consider what an observer would want to know.
What is a usability survey mainly used for?
Think about what feedback you're asking users about.
True or False: Task observations only focus on user satisfaction.
Consider what you are really collecting during observations.
Design a full usability survey for a mobile app, including at least five questions utilizing Likert scales.
Think about what specific aspects of the app users would need to evaluate.
In your last task observation, users reported high frustration levels. How would you identify the root cause during feedback synthesis?
Look for commonalities in the tasks where users struggled.
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