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2 cards from this section. Quick, good the night before a test.
What does Bayesian Updating help you do?
Think about how we change our minds with new evidence.
Name one category from the Kano Model.
Which type of feature is essential for functionality?
What process does Bayesian Updating involve?
Consider how new facts impact what you initially thought.
Is the Kano Model used to categorize features according to customer satisfaction?
Think about how some features make customers very happy.
Create a detailed decision-making matrix that incorporates both Bayesian Updating and the Kano Model for a new product you are conceptualizing.
Consider how user feedback informs both feature importance and your assumptions.
Investigate a common app and outline how its features fit into the Kano Model. Provide supporting reasoning.
Ask yourself how users react to each feature—do they love it, need it, or is it simply expected?
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