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4 cards from this section. Quick, good the night before a test.
What does TNA stand for?
Look at the full form of the acronym.
Why is identifying organizational goals important in TNA?
Think about how training fits in with the company's mission.
What is the first step in the TNA process?
Think about what guides the subsequent steps.
True or False: TNA is only concerned with identifying deficiencies in employees' skills.
Consider the broader implications of TNA.
You are a HR manager tasked with improving the customer service department. Propose a TNA plan that details each step you will take, including sources of information and how you will measure the success post-training.
Think about each step clearly and how to apply them practically.
Evaluate the effect of ineffective TNA on organizational performance. What metrics might indicate that TNA was poorly executed?
Consider what outcomes relate to employee performance and satisfaction.
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