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3 cards from this section. Quick, good the night before a test.
What is a chatbot?
Think about the applications in customer service.
Name one application of chatbots in banking.
Think of a well-known bank in India.
Which of the following is NOT an application of chatbots?
Think of typical chatbot services.
True or False: Chatbots can help in grievance redressal in government services.
Recall their roles in public service.
Design a chatbot for a healthcare service that can assist a patient through their symptoms and recommend appropriate actions.
Consider how you'd structure conversations logically.
Evaluate the effectiveness of a chatbot in managing public inquiries during a natural disaster.
Analyze interactions from user feedback.
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