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Chatbots are AI-driven programs designed to facilitate human-like conversations. They can be classified as rule-based or AI-based, employing technologies like Natural Language Processing (NLP) for better user interaction. While offering numerous benefits such as cost-effectiveness and 24/7 availability, they also face limitations including difficulty in handling complex queries and language diversity. The advancement in AI continues to enhance chatbot capabilities, making future interactions more intuitive and accessible.
Chapter 2420 sections
Chatbots are AI-driven programs designed to facilitate human-like conversations. They can be classified as rule-based or AI-based, employing technologies like Natural Language Processing (NLP) for better user interaction. While offering numerous benefits such as cost-effectiveness and 24/7 availability, they also face limitations including difficulty in handling complex queries and language diversity. The advancement in AI continues to enhance chatbot capabilities, making future interactions more intuitive and accessible.
Chatbots are designed to simulate human conversations using AI.
There are two main types of chatbots: rule-based and AI-based.
Chatbots have various applications across sectors such as customer service, healthcare, and education.
A technology that allows chatbots to understand and process human language inputs.
Chatbots that operate on predefined rules, limiting their capability to respond only to specific inputs.
Chatbots that utilize machine learning and NLP to interpret user intentions and enhance user interactions.
The process through which a chatbot identifies the purpose or meaning behind a user's input.
The method whereby chatbots create or select appropriate responses to user inquiries.
Total Questions
2
Estimated Time
4 min
Passing Score
70%
1 more question available