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3 cards from this section. Quick, good the night before a test.
Define what interpersonal skills are.
Think about what makes a conversation effective.
Name two components of interpersonal skills.
Consider important skills in a collaborative environment.
Which of the following is a key component of interpersonal skills?
Think about skills that relate to how we communicate with others.
True or False: Conflict resolution is not necessary in team management.
Consider the implications of unresolved conflicts in a team environment.
As a manager, two of your team members are in conflict. Create a step-by-step plan to address this situation using interpersonal skills.
Consider strategies that promote discussion and understanding.
Reflect on an experience where effective communication resolved a misunderstanding within a team. Analyze the interpersonal skills that contributed to the resolution.
Identify specific skills used during the resolution process.
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