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3 cards from this section. Quick, good the night before a test.
What does TQM stand for?
Think about what management practices focus on quality.
What is one principle of TQM?
It begins with the letter 'C'.
What does TQM emphasize?
It's about making things better over time.
True or False: Employee involvement is not important in TQM.
Consider how team dynamics work in improving processes.
Develop a TQM plan for a small software company. What specific steps would you include to ensure continuous improvement and customer satisfaction?
Consider what practices foster a culture of improvement and who should be involved.
Analyze the potential challenges a tech startup might face in adopting TQM principles.
Think about the unique nature of startups and their agile environments.
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