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4 cards from this section. Quick, good the night before a test.
What does automation in banking mean?
Think about how machines are used in place of humans.
Name one benefit of improved customer engagement.
Consider customer satisfaction.
What is the main benefit of automation for financial institutions?
Think of how machines help in everyday tasks.
True or False: Better customer engagement can only be achieved through physical branches.
Consider digital banks.
Analyze how a traditional bank can implement RPA to improve service efficiency while ensuring customer satisfaction.
Think about how automation can complement human roles.
Propose a plan for a financial institution to enter an untapped market, detailing the steps to enhance financial inclusion.
What methods would you use to raise awareness in that market?
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