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2 cards from this section. Quick, good the night before a test.
What does digital transformation encompass?
Think about how technology influences everyday business operations.
Name one technology that enhances customer experience.
It's a tool used for customer service.
What is digital transformation primarily concerned with?
Consider the role of technology in today's business landscape.
True or False: Increased operational efficiency results in higher costs.
Think about what efficiency means in a business context.
Evaluate how customer experience improvements can impact a business's bottom line. Include at least two specific examples.
Consider both qualitative and quantitative impacts.
Assume you are the manager of a FinTech startup. Propose a strategy to harness real-time data to enhance operational efficiency.
Think about how monitoring can lead to improvements.
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