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3 cards from this section. Quick, good the night before a test.
What is a non-programmed decision?
Consider how it differs from programmed decisions.
Give an example of a non-programmed decision.
Think of a situation that doesn't follow routine.
What are non-programmed decisions?
Think about how they differ from decisions made following established rules.
Non-programmed decisions are typically more risky than programmed ones.
Consider why risk is a factor in decision-making.
Consider a company facing declining sales in a new market. Outline the non-programmed decision-making process they should use to address this issue.
Think through each step carefully and identify potential risks.
As a manager, you need to decide on a new initiative but are facing resistance from your team. Create a strategy to overcome this resistance while making a non-programmed decision.
Focus on engaging your team's emotional intelligence and collective insights.
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