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3 cards from this section. Quick, good the night before a test.
What is monitoring in the context of decision-making?
Think about what you need to do to keep track of ongoing activities.
Why is feedback important?
Consider what happens after a decision is made.
What is the main purpose of monitoring in decision-making?
Think about what keeps you informed about ongoing performance.
True or False: Feedback is only useful after a decision has been made.
Consider when feedback might be applicable.
After implementing a new project strategy, the team noticed a sharp increase in customer complaints. How should the team approach monitoring and feedback to address this?
Consider what data needs to be collected to analyze the situation.
A company has been using a specific KPI to measure sales effectiveness but hasn't seen any improvement. Discuss how monitoring and feedback could help resolve this issue.
Reflect on why continual evaluation is essential.
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