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2 cards from this section. Quick, good the night before a test.
What is the first stage of conflict according to the model?
Think about the stage where nothing is said yet.
Define negotiation in your own words.
It’s a conversation to find common ground.
What is the definition of conflict?
Think about when two parties cannot agree.
Is negotiation a technique used for conflict resolution?
Recall what we talked about regarding dialogues aimed at agreements.
Analyze a workplace scenario where conflict escalated without resolution. What could have been done differently?
Consider the initial attitudes of the parties involved.
Propose a conflict resolution strategy for an ongoing dispute between two department heads regarding resource allocation.
Think about bringing both sides to the table for discussion.
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