Practice Key Characteristics (9.1.2) - Conflict Management and Negotiation

Practice: Key Characteristics

Lesson 9.1.2Conflict Management and Negotiation

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9 questions

Flashcard drill
4 cards from this section. Quick, good the night before a test.
Exercise
6 questions · about 4 min · pass mark 70%. Hints available.
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Quiz
3 questions · about 2 min · pass mark 70%. Hints available.
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6 sample questions

Question 1.
Define conflict in your own words.
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Think about disagreements you've experienced.
Question 2.
What are the two types of conflict mentioned?
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Consider how conflict can have positive and negative effects.
3Question 3.
What is conflict as defined in this section?
- A disagreement over resources
- A situation where parties perceive incompatible interests
- A personal issue
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Consider what makes two parties view their goals differently.
4Question 4.
True or False: All conflict is harmful.
- True
- False
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Remember that conflict can sometimes foster innovation.
Question 5.
Evaluate a situation where two departments must collaborate yet have conflicting goals. How would you suggest they manage potential conflicts?
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Consider how shared goals can align teamwork.
Question 6.
Imagine you are in a tech team where personal values conflict with company objectives. How would you resolve intrapersonal conflict?
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What steps might help bridge personal and organizational values?

5 more questions in this section. Enroll free to practise them all.