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4 cards from this section. Quick, good the night before a test.
What does effective communication help a leader achieve?
Think about motivation and clarity.
Define assertive communication.
Think of it as a balance between passivity and aggression.
What is the primary purpose of effective communication in leadership?
Consider what leaders need to do in guiding their teams.
True or False: Assertive communication can help resolve conflicts.
Think about how open dialogue helps.
As a leader, you face a situation where two team members strongly disagree on a project approach. Outline a communication strategy using the C.A.L.M. model to mediate this conflict.
Use the steps to your advantage.
You need to present a challenging change to your team that may not be well-received. How can you use storytelling to enhance your communication strategy?
Think of the emotional impact a good story can have.
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