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3 cards from this section. Quick, good the night before a test.
Define formal communication.
Think of channels that are official, like emails and memos.
What is an example of informal communication?
Consider conversations that happen outside of formal meetings.
What type of communication involves structured channels?
Think about emails and reports.
True or False: Informal communication can aid in building workplace relationships.
Consider how teams often bond casually.
Create a scenario in a workplace where both formal and informal communication are essential. Discuss how each type contributes to productivity.
Think about the interactions during meetings versus casual conversations.
Design a strategy to improve informal communication in a workplace lacking it while maintaining the necessary formal structure.
Consider how to foster a space for informal interactions.
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