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4 cards from this section. Quick, good the night before a test.
What is downward communication?
Think about how directives are given.
Name one example of upward communication.
Consider how employees express their thoughts.
What type of communication goes from management to staff?
Think about who gives instructions.
True or False: Upward communication is when peers communicate.
Consider who is sharing feedback.
Create a communication plan for a new project team that includes all four types of directional communication.
Consider meetings, feedback forms, and inter-departmental updates.
Analyze a case study of a company that failed due to poor upward communication. What went wrong, and how could it have been improved?
Reflect on the specifics of communication barriers.
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