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2 cards from this section. Quick, good the night before a test.
What is the primary role of a change agent?
Think about who helps facilitate change.
Who can be a change agent?
Consider different sources of support for change.
What is the primary responsibility of a change agent?
Think about who helps facilitate organizational transitions.
True or False: Change agents are only found within the organization.
Consider whether outside help is possible.
Imagine you are a change agent in an organization facing resistance to a new technology implementation. How would you approach diagnosing the situation and engaging stakeholders?
Think about how to gain insight from those affected.
What steps would you take to ensure the training provided to employees is effective during a significant organizational change?
Consider personalization and feedback loops.
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