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4 cards from this section. Quick, good the night before a test.
What does the term 'unfreezing' refer to in change management?
Think about the first step in a three-step model.
Name one reason why people resist change.
Reflect on human reactions to uncertainty.
What is the first stage of the change management process?
It's about preparing to accept change.
True or False: Resistance to change is always a negative response.
Consider how resistance can be constructive.
Design a scenario where an organization is facing resistance to a major change. Describe how you would unfreeze the organization to prepare for implementing the change.
Consider the context and the fears employees might have.
Critically analyze a past organizational change initiative that failed. What role did unfreezing play in that failure, and how could it have been improved?
Reflect on real-world examples and identify missing elements.
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