Practice Non-verbal (3.4.2) - Communication in Commercial Organizations

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9 questions

Flashcard drill
3 cards from this section. Quick, good the night before a test.
Exercise
6 questions · about 4 min · pass mark 70%. Hints available.
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Quiz
3 questions · about 2 min · pass mark 70%. Hints available.
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6 sample questions

Question 1.
What does crossed arms generally indicate?
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Think about how someone might feel closed off.
Question 2.
What kind of facial expression typically shows happiness?
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Remember the expression that lights up the face!
3Question 3.
What percentage of communication is non-verbal?
- 50%
- 70%
- 93%
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Consider statistics you might have heard about communication.
4Question 4.
True or False: Gestures can mean the same thing in every culture.
- True
- False
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Think about how hand signs might differ in different countries.
Question 5.
In a negotiation setting, how can misinterpretations of non-verbal cues lead to misunderstanding?
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Consider how assumptions based on non-verbal signals can lead discussions astray.
Question 6.
Create a small campaign focusing on how to teach employees about non-verbal cues. What key aspects would you emphasize?
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Think about what could improve employee-client interactions.

5 more questions in this section. Enroll free to practise them all.