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4 cards from this section. Quick, good the night before a test.
What is outsourcing?
Think about external help for tasks.
What does offshoring involve?
Look for clues in the term 'offshore'.
What is the primary aim of outsourcing?
Think of why companies outsource tasks instead of doing them in-house.
Offshoring can potentially lead to which of the following?
Consider the jobs that are affected by moving operations.
Consider a company that has moved its customer service operations to a foreign country due to cost savings. What are some qualitative and quantitative effects it might experience?
Analyze both numbers and customer experiences.
How might a company mitigate the risks of quality control when offshoring production?
Think about how to maintain standards across borders.
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