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4 cards from this section. Quick, good the night before a test.
What is vertical communication?
Think about how information travels in a hierarchy.
Give one example of downward communication.
Consider how tasks are assigned.
What does vertical communication involve?
Consider how communication changes in structure.
True or False: Upward communication is only about complaints.
Think about the variety of inputs employees can provide.
Evaluate the implications of ineffective downward communication and how it can distort organizational structure.
Think about the outcomes from unclear instructions.
Analyze a situation where upward communication is successful and its impact on an organization's culture.
Consider a scenario where feedback leads to positive change.
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