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4 cards from this section. Quick, good the night before a test.
Define Business Communication in your own words.
Think about the interactions between people in a business environment.
Name two types of business communication.
Consider who the communication is directed towards.
What does business communication aim to achieve?
Focus on the broader impact of communication in organizations.
True or False: Vertical communication occurs between colleagues at the same level.
Remember the definitions of vertical and horizontal communication.
Analyze a scenario where ineffective communication caused a business issue. Identify the type of communication and the barriers that existed.
Look for specific examples of messages and their impact.
Draft a formal email addressing a hypothetical complaint and analyze the components of effective communication within your message.
Refer back to the structure of a formal business letter.
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