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5 cards from this section. Quick, good the night before a test.
What is the main content of a business letter?
It lies between the opening and closing paragraphs.
How does the main content differ from the opening paragraph?
One introduces, the other explains.
Which part of the body of a business letter gives the full details of the matter?
It is the middle part of the body.
Which detail is essential in the main content of a complaint about damaged goods?
How will the supplier find the right transaction?
A firm wants to know a supplier's price for 200 steel chairs, the discount for bulk orders, the delivery time to Lucknow and the terms of payment, and whether a sample chair can be sent. Draft the main content of the enquiry letter.
Turn each thing the firm wants to know into a numbered question.
A main content reads: "We have received your goods. The goods are fine but some are not fine. Also our payment will be made soon and we also want to order more goods next month maybe." Identify three weaknesses and explain how each breaks the essentials of effective communication.
Test the passage against clarity, completeness and organisation.
6 more questions in this section. Enroll free to practise them all.
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