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4 cards from this section. Quick, good the night before a test.
What is the purpose of an enquiry letter?
Think about what you need to know from the recipient.
Name one component of a formal business letter.
What do we include at the beginning?
What type of letter is used to express dissatisfaction?
Think about the purpose of each letter type.
True or False: An order letter is written to cancel a previous order.
Focus on the main function of an order letter.
Create a complaint letter addressed to a company regarding a defective product and respond with an appropriate adjustment letter.
Focus on clarity and politeness in your correspondence.
Analyze how the tone of a business letter can impact the recipient's response. Provide an example of a positive and negative tone.
Consider how you would prefer to be addressed in a formal letter.
5 more questions in this section. Enroll free to practise them all.
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