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4 cards from this section. Quick, good the night before a test.
What is the main purpose of business communication?
Think about why communication in business is important.
Name two types of communication in business.
Consider whether the communication is happening inside or outside the organization.
What is business communication primarily focused on?
Think about what purpose communication serves in the business context.
True or False: Vertical communication occurs primarily between colleagues.
Consider who is communicating in a vertical structure.
You are asked to draft a formal email to a client apologizing for a delay in service delivery. What structure would you follow?
Recall the structure discussed for business emails and letters.
As a team leader, you notice low morale due to communication barriers. Design a strategy to enhance communication within your team.
Think about the barriers discussed and how to create an open environment.
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