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4 cards from this section. Quick, good the night before a test.
Define a critical issue in usability testing.
Think about what users need to achieve.
Name one possible minor issue.
Consider usability that doesn’t obstruct progress.
What defines a critical issue in usability testing?
Think about user experience.
A frequently occurring issue that causes confusion but allows some progress is categorized as
Recollect the definitions.
Your usability test reveals that users consistently miss an important button that leads to task completion. It occurs often but is not critical. How would you prioritize this issue in relation to other tasks?
Think about user workflows.
You have multiple usability issues from a test and some are conflicting in frequency and impact. One is a critical issue with frequent occurrence while another is a major issue that users have difficulty with. Explain which you would fix first and why.
Consider the user experience.
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