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5 cards from this section. Quick, good the night before a test.
What is the purpose of building rapport with users during testing?
Think about why people might share less if they're nervous.
Define open-ended questions.
What kind of questions invite longer answers?
What is the main goal of building rapport with participants?
Why do people talk more when they feel comfortable?
True or False: Using leading questions during user testing can provide more accurate data.
Think about how suggestions affect what someone might say.
During a usability test, you notice a participant there's a long pause. Create three potential gentle prompts you might use to help them articulate their thoughts.
Think of questions you would ask to encourage an open conversation.
Consider a scenario where you unintentionally influenced a participant's feedback by displaying excitement during their response. Discuss how you could correct this in future tests.
How can you prepare to stay neutral in your reactions?
5 more questions in this section. Enroll free to practise them all.
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