Search the courses, subjects, tracks, games and features, or jump straight to a page.
Learn it your way
A short class with Sarah and her students. The other ways are under More.
Sign up free to listen. Transcripts are free to read.
Today we're going to discuss survey administration. What forms of survey modes can you think of?
I know about online surveys and paper surveys.
What about telephone surveys? Are they also considered?
Absolutely! Online platforms allow for features like conditional logic, which can guide respondents based on their answers. Paper forms can provide a personal touch, while telephone surveys might give immediate feedback. Can you all remember this with the acronym OPT: Online, Paper, Telephone?
That's helpful! But do people prefer one method to another?
Good question! Preferences can depend on the population. Younger people might prefer online surveys, while others may prefer a paper format. Always consider your target audience!
To ensure your surveys get completed, what strategies might enhance response rates?
Maybe keep them short. Long surveys can be tiring.
Exactly! Keeping surveys under 10 minutes helps maintain interest. What else?
Using reminders could help as well.
Right! And adding progress indicators can motivate respondents by showing how far they have come. You can remember these tips by using the acronym SCR: Short, Communication, Reminder.
Got it! Shorter surveys and communication will definitely improve results!
Great! Let's summarize: we must think about survey modes and how to engage respondents to maximize data collection.
To make your surveys fly, keep them short, don't deny!
Imagine you are a detective trying to gather clues; if you ask too many questions, your suspects will run away. Keep it simple, and you'll find what you need!
Remember SCR for improving surveys: Short, Communication, Reminder!
OPT: Online, Paper, Telephone, the three modes of survey administration.
Term
What is Conditional Logic?
Click to flip
Term
Why are Response Rates important?
Click to flip
The practical process of managing how a survey is distributed and completed by respondents.
A feature in online surveys that directs respondents to specific questions based on previous answers.
The percentage of participants who complete a survey relative to the number of individuals invited to participate.
This section focuses on the practical aspects of survey administration, covering modes of surveys and strategies to enhance response rates.
Survey administration is crucial for effectively gathering user data. This section emphasizes different survey modes, such as online platforms and paper forms, and outlines strategies to improve completion rates, including survey duration and communication with respondents.
Survey administration is an essential component of user research, playing a key role in measuring attitudes and behaviors across larger populations. There are several important factors to consider in this process:
Surveys can be administered in various formats, each with distinct advantages:
To enhance response rates and gather more complete data, consider the following strategies:
Overall, effective survey administration lays the groundwork for obtaining valid data that can inform design and decision-making processes.