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3 cards from this section. Quick, good the night before a test.
What is the purpose of including a user's bio in a persona?
Think about who the user is.
List two elements in an empathy map.
What might a user express during an interview?
What does the empathy map help understand?
Think about what perspectives the map offers.
True or False: The background information of a persona is irrelevant to their product use.
Why do we think demographics matter?
Create a persona for a smartphone app aimed at elderly users, detailing their bio, empathy map, and scenarios.
What challenges might elderly users face with technology?
Analyze how the technical proficiency of a selected persona impacts their journey while using a product.
Consider the design adjustments needed for different proficiency levels.
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