Practice Crafting Effective Questions (1.2.4) - Unit 2: User Research & Problem Definition

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10 questions

Flashcard drill
2 cards from this section. Quick, good the night before a test.
Exercise
6 questions · about 4 min · pass mark 70%. Hints available.
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Quiz
4 questions · about 3 min · pass mark 70%. Hints available.
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6 sample questions

Question 1.
Create a broad question about a user's favorite app feature.
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Think about what the user enjoys in the app.
Question 2.
What is the purpose of probing questions?
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They help us understand the 'why' behind feelings or thoughts.
3Question 3.
What does the funnel approach start with?
- Broad questions
- Specific questions
- Closed-ended questions
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Think about how you build understanding.
4Question 4.
True or False: Probing questions seek to dig deeper into surface-level responses.
- True
- False
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Remember why we ask follow-ups.
Question 5.
You are conducting user research for an app. Formulate a complete set of 5 interview questions using the funnel approach, including at least 2 probing questions.
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Start broad, then focus on features and user struggles.
Question 6.
Analyze a session where a user expressed frustration but provided little detail. How would you reformulate your questions to clarify their feelings?
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Target the user's experience by focusing on specific incidents.

6 more questions in this section. Enroll free to practise them all.