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2 cards from this section. Quick, good the night before a test.
What is a User Flow Map?
Think about how you can visualize a process.
What does Journey Mapping focus on?
Consider the broader perspective of user interactions.
What is the main purpose of User Flow Maps?
Think about the function of a flow map.
True or False: Journey Maps only focus on a single interaction with a product.
Consider the scope of what a Journey Map covers.
Design a comprehensive journey map for a new user trying to navigate a social media platform without prior experience. Identify key touchpoints and possible emotional states.
Consider both user actions and how they feel at each stage.
Critique an existing information architecture for a website you frequently use. How could it impede user experience? Suggest improvements.
Reflect on how the site's organizational structure affects usability.
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