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3 cards from this section. Quick, good the night before a test.
What is active listening?
Think about the steps you take to truly understand someone.
Name one strategy for effective listening.
Recall common tips that help in conversations.
What does active listening NOT include?
What keeps the conversation going smoothly?
True or False: Tone of voice plays no role in verbal communication.
Think of situations where tone made a difference.
In a debate scenario, how would you adjust your communication style if your opponent uses aggressive tone?
Think about maintaining your composure under pressure.
You are in a multicultural meeting. How would you ensure effective communication with diverse participants?
Recall ways to show respect for others' backgrounds.
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