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2 cards from this section. Quick, good the night before a test.
What is affinity diagramming?
Think about how we group similar ideas together.
What does sentiment mapping categorize?
Consider how feedback reflects feelings.
What is the primary purpose of feedback theming?
Think about what we achieve by analyzing feedback.
True or False: Sentiment mapping involves calculating user feedback only when it's positive.
Consider the scope of what sentiment mapping covers.
Given five pieces of user feedback—'It's intuitive!', 'I can’t find anything!', 'Easy setup but clunky interface.', 'Love the features!', 'Annoying ads'—create an affinity diagram and sentiment map.
Look for similarities and contrasts to sort each comment.
Propose a structured plan for running a user feedback session to collect insights for your latest design. Include affinity diagramming and sentiment analysis in your approach.
Consider logistics like time, tools needed, and how to facilitate discussion.
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