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2 cards from this section. Quick, good the night before a test.
What are routine inspections?
Think about how often we check important systems.
Why do we need user feedback?
Consider who uses the facilities and what they can inform us about.
What is the purpose of routine inspections in public transport?
Think about safety and operational readiness.
True or False: User feedback can help improve transport accessibility.
Consider the types of insights users can provide.
Design a user feedback system for a fictional city metro. Include the various methods of collecting user feedback and how you would prioritize the issues raised.
Consider technology and accessibility.
Assess the implications of neglecting routine inspections in a public transport system. What long-term effects could arise?
Think about user experiences and operational costs.
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