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3 cards from this section. Quick, good the night before a test.
What does it mean to define a business problem?
Consider what issues the company is facing.
Name one element that is necessary for success criteria.
Think about how you would assess success.
What is the first step in the data-driven decision-making process?
Consider what clarity is needed before analyzing data.
True or False: Success criteria should be vague and open to interpretation.
Think about the purpose of setting criteria.
For a company facing declining market share, outline a clear business problem and set appropriate success criteria.
Identify specific metrics that demonstrate improvement.
You are tasked with improving an online retail store’s customer satisfaction. How would you define the business problem and create a success criterion?
Connect the scores back to sales to show relevance.
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