Practice Email Etiquette & Best Practices (5.6)

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10 questions

Flashcard drill
3 cards from this section. Quick, good the night before a test.
Exercise
6 questions · about 4 min · pass mark 70%. Hints available.
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Quiz
4 questions · about 3 min · pass mark 70%. Hints available.
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6 sample questions

Question 1.
What is one reason to use a professional email address?
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Think about first impressions.
Question 2.
Why should you avoid all caps in emails?
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Consider the tone of your message.
3Question 3.
What is a key element of a professional email?
- A. Using ALL CAPS
- B. A clear subject line
- C. Long paragraphs
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Think about what grabs the reader's attention.
4Question 4.
True or False: All caps in an email is acceptable.
- True
- False
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Reflect on how tone is interpreted in writing.
Question 5.
Create a professional email responding to a meeting request, including a new suggested time.
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Use a polite greeting and clear subject line.
Question 6.
Analyze an email with poor etiquette. Identify three issues and suggest improvements.
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Think about what makes an email professional.

6 more questions in this section. Enroll free to practise them all.