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2 cards from this section. Quick, good the night before a test.
Define empathy in your own words.
Think about how you feel when someone is sad.
Give an example of an open-ended question.
What question encourages more than yes or no?
What is the main role of empathy in personal communication?
Think about how you feel when someone understands you.
True or False: Humor is unimportant in personal conversations.
Recall if you've ever laughed with a friend.
Create a dialogue where each participant uses at least one technique (empathy, humor, open-ended questions) in a personal conversation.
Make the conversation feel authentic and relatable.
Reflect on a personal experience where a lack of empathy affected an interaction. What could you have done differently?
Consider moments when misunderstandings led to upset feelings.
4 more questions in this section. Enroll free to practise them all.
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