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4 cards from this section. Quick, good the night before a test.
Define formal communication in your own words.
Think about situations like meetings or presentations.
Give an example of informal communication.
Consider gatherings or social interactions.
What is the main characteristic of formal communication?
Think about where you would typically see formal communication.
True or False: Informal communication should always be grammatically correct.
Consider everyday conversations.
In a role-play scenario, you have to switch from formal to informal communication smoothly in a conversation with a client who has become more friendly.
How would you gauge the right moment to switch tones?
Create a dialogue that contrasts formal and informal communication about a work project, demonstrating the differences in tone and structure.
Imagine how each person feels in both scenarios.
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