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3 cards from this section. Quick, good the night before a test.
Define verbal communication.
Think about what it means to communicate using your voice.
What is tone in communication?
Consider how your voice can express different feelings.
What is verbal communication?
Think about how you communicate with your voice.
True or False: Tone has no impact on how words are perceived.
Recall how a sarcastic tone can change a message's meaning.
Evaluate a recent presentation you attended: what were its strengths and weaknesses in verbal communication? Discuss how tone, clarity, and pacing contributed.
Think about both what you liked and what could improve.
Create a formal communication plan for delivering bad news. Consider every verbal element discussed. How will you ensure clarity, and what tone will you use?
Picture how you'd want to hear the news yourself.
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