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3 cards from this section. Quick, good the night before a test.
What is non-verbal communication?
Think about how we express ourselves without speaking.
Name one example of body language.
Consider common physical gestures you see every day.
What does body language include?
Think about the physical actions people take when they communicate.
True or False: Punctuality in non-verbal communication communicates respect.
Consider an interview scenario.
Consider a situation where a manager gives feedback but their arms are crossed, and they avoid eye contact. What message might an employee receive, and how could they misinterpret this?
Think about how body language can contradict verbal messages.
Analyze how being aware of your own cultural communication practices can prevent misunderstandings in a diverse workplace.
Consider the different cultural backgrounds of your coworkers.
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