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3 cards from this section. Quick, good the night before a test.
What is the difference between hearing and listening?
Remember that hearing is something you do naturally, while listening is intentional.
Name one technique to improve listening skills.
Think about what makes conversations engaging.
What is active listening?
Recall the difference between simply hearing and truly listening.
True or False: Empathetic listening disregards the speaker's feelings.
Consider how you would respond to someone sharing their emotions.
Analyze a conversation where one participant struggles to listen due to emotional stress. How could the other participant encourage effective communication?
Consider the emotional state and techniques that create a supportive environment.
Design a training session to teach others about overcoming barriers to effective listening. What elements would you include?
Think about interactive strategies that reinforce learning.
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