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5 cards from this section. Quick, good the night before a test.
What does active listening entail?
Consider what it means to be truly engaged in a conversation.
Define empathy.
Think about how you relate to someone else's emotions.
What is the best definition of active listening?
Think about the opposite of ignoring.
True or False: Assertiveness means dominating conversations.
Consider how assertiveness is different from being aggressive.
Scenario: You notice a colleague constantly interrupts you in meetings. Describe how you would approach this situation using assertive communication.
What feelings do you want to express respecting both sides?
Case study: A group project has divided opinions on direction. Apply conflict resolution strategies to manage this disagreement in a constructive manner.
What process helps everyone feel heard and valued?
6 more questions in this section. Enroll free to practise them all.
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