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4 cards from this section. Quick, good the night before a test.
What does active listening entail?
Think about how you focus during conversations.
Define empathy.
Consider how you feel when someone else is upset.
What is NOT a key element of effective communication?
Consider how constructive feedback impacts relationships.
True or False: Assertiveness is the healthiest communication style.
Think about how each style makes you feel.
Reflect on a recent conflict you faced. How would applying the steps of conflict resolution change the outcome?
Consider real-life scenarios where you could have approached differently.
Evaluate a conversation where you received feedback. How did your response affect the interaction?
Reflect on your emotions during that feedback.
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