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3 cards from this section. Quick, good the night before a test.
What is a chatbot?
Think about interactions on websites!
Name a common virtual assistant.
Which assistants do you use daily?
What is the main purpose of chatbots?
Consider what chatbots do on websites.
Virtual assistants can manage tasks.
Think about daily schedules.
Design a chatbot interaction for booking a restaurant. What features would it have?
Consider what information is essential for a booking.
Critically assess the impact of chatbots on customer support in businesses.
Think about the benefits and shortcomings.
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