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2 cards from this section. Quick, good the night before a test.
What does SWOT stand for?
Think about what aspects an analysis covers.
List one question from the 4Ws Canvas.
There are four fundamental questions.
What does SWOT stand for?
Remember the four aspects of analysis.
The 4Ws Canvas includes which of the following questions?
Think of the individual letters.
Conduct a SWOT Analysis on an AI-driven customer support chatbot. Discuss each aspect thoroughly.
Think about how such chatbots operate in real-life scenarios.
Apply the 4Ws Canvas to the challenge of unsatisfied customers in an online service. What insights can you find?
Identify the layers of dissatisfaction in the process.
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