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4 cards from this section. Quick, good the night before a test.
Name one support service department in a hotel.
Think about the departments that manage money.
True or False: Support Service Departments are not essential for a hotel's success.
Consider what would happen without proper management.
Which department is responsible for managing hotel finances?
They're the ones handling money.
True or False: HR is only responsible for hiring employees.
HR does much more than just hire.
Analyze how inadequate financial management can affect service delivery in a hotel.
Consider the direct relationship between finance and service.
Evaluate the role of HR in maintaining employee satisfaction and how it leads to improved guest experiences.
Find the connection between employee contentment and guest satisfaction.
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