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4 cards from this section. Quick, good the night before a test.
What are the three parts of listening?
Think about the steps involved in receiving and processing information.
Why are interpersonal skills important?
Consider how we interact with others daily.
Which of the following is NOT part of active listening?
Focus on the purpose of listening.
True or False: Interpersonal skills are only important in formal settings.
Consider everyday communication.
Prepare a negotiation scenario with two opposing teams. Analyze the best tactics for both sides.
Consider what each side truly wants.
Critique a past presentation you have given or attended. How could you improve it?
Think about audience feedback you received.
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